UPCOS, By Uttar Pradesh Corporation for Outsource Services, GoUP

Benefits:

01

As per the manpower requirements received from the departments, the Corporation shall provide the required outsourced personnel to the concerned departments through outsourcing agencies.
02

Ensure timely payment of remuneration to the personnel appointed through outsourcing agencies between the 1st and 5th of every month.
03

Ensure that EPF and ESIC accounts are opened for the personnel and that the prescribed contribution amount is deposited into their respective accounts.
04

Selection of authorized agencies through GeM, thereby increasing transparency.
05

Ensure compliance with the reservation system, as per rules, for Scheduled Castes (SC), Scheduled Tribes (ST), Other Backward Classes (OBC), Persons with Disabilities, Women, Economically Weaker Sections (EWS), dependents of freedom fighters, and ex-servicemen, etc.
06

Provision for online resolution of issues related to salary, EPF, ESIC, and other problems.
07

Employee profiles, appointment, payment, and service details available online.
08

Ensure protection of the interests of outsourced employees and accountability of the agencies.

Functions:

Transparent Recruitment:

Ensures that all skilled, semi-skilled, and unskilled workers are recruited in government departments through a transparent and highly regulated process instead of exploitative private contracts.
Mandatory Reservation Policy:

Mandatory Reservation Policy: Implements the State’s reservation policies in all outsourced appointments to ensure equal opportunities for Scheduled Castes, Scheduled Tribes, Other Backward Classes, Economically Backward Classes, women, persons with disabilities, and ex-servicemen.
Vendor Empanelment & Management:

Online registration and empanelment of service providers (vendors). Verification of eligibility, documents, and performance.
Outsourced Recruitment Process:

Conducts the recruitment process through approved vendors, with the selection process carried out in accordance with reservation provisions and government orders, ensuring a transparent and standardized recruitment system.
Timely and Direct Payment:

Ensures that workers’ salaries are paid directly into their bank accounts by the 5th of every month, along with the timely payment of EPF and ESIC contributions.
Agency Control:

Ensures coordination among the concerned government department, Uttar Pradesh Outsource Services Corporation, and the outsourcing agency, and takes strict punitive/legal action against agencies violating labour rights.
Continuity of Employment:

Uttar Pradesh Outsource Services Corporation ensures that the employment of currently working outsourced employees continues uninterrupted even when new service agencies are engaged.
Contract & Document Management:

Digital record-keeping of contracts, appointment letters, and other documents. Secure document storage and quick accessibility.
Grievance Redressal:

Online grievance facility for personnel and vendors, tracking of grievances and their timely resolution, and a transparent grievance management system.
Information & Communication:

Dissemination of important orders, instructions, and information through SMS, email, and portal notifications.
Data Analytics & Policy Support:

Analysis of outsourced personnel, including department-wise, district-wise, and category-wise data, and provision of analytical reports to the government for policy formulation.